Case Study: SMTC Corporation achieves stronger compliance and visitor management efficiency with iLobby VisitorOS

Boosting Security and Efficiency with VisitorOS

SMTC Corporation, a manufacturer of printed circuit boards, needed to replace an outdated manual visitor log that created inconsistent, often illegible records and made compliance difficult across its Melbourne and Billerica facilities. Facing strict DFARS, ITAR, and other security requirements, the company struggled with pre-registration, visitor screening, and audit reporting, prompting it to look for a more reliable visitor management solution from iLobby.

iLobby implemented VisitorOS, which digitized visitor sign-in, enabled pre-registration, and integrated with Visual Compliance to automatically screen visitors against government watchlists. The result was more accurate visitor data, faster audits and reporting, reduced manual effort, stronger security and compliance, and a system that SMTC Corporation said was easy to use, well supported, and scalable for future growth.

SMTC Corporation

Chip Seifert

Trade Compliance and Facility Security Officer