Case Study: ServiceNow achieves seamless multi-cloud microsegmentation and domain controller protection with Illumio

ServiceNow Finds the Smarter Way to Segment Using Illumio

ServiceNow, the leading cloud platform for IT service management, needed to secure a flat network and protect domain controllers and core services across Azure, AWS, and on-premises data centers to satisfy frequent client audits. After a costly, brittle hypervisor-based microsegmentation attempt and a second vendor that couldn’t be reliably deployed, the team sought a flexible, transparent solution that would meet compliance and operational needs.

ServiceNow adopted Illumio Secure Cloud as a control plane for existing server firewalls and rolled it out in phases starting with domain controllers, with no service interruptions. Illumio’s real-time dependency mapping and Splunk integration provided immediate visibility and policy control across multi-cloud and on-prem environments, reducing attack risk, simplifying compliance and incident response, and delivering reliable, consistent segmentation.

ServiceNow

Joel Duisman

Principal IT Security Architect