Case Study: Arup boosts bid quality and global collaboration with ikaun

Arup centralizes 7,000 CVs and doubles bid time with ikaun

The customer, Arup, a global design firm with over 18,000 professionals, was struggling with inefficient manual processes for its 10,000+ annual project bids. Scattered CVs and decentralized systems forced teams to spend millions in labor costs manually curating expertise data, which hampered client response times and bid quality. To address this, Arup partnered with vendor ikaun to implement a centralized expertise platform.

ikaun provided the solution by powering the "Arup People" platform, which centralized over 7,000 CVs and introduced automated CV generation and an expert-finder tool. The results were substantial, with 12,000 professionals actively using the system. The solution doubled the time teams could spend tailoring bids, significantly improved bid quality and win rates, and enabled efficient global collaboration through support for 13 languages.

Arup