Case Study: United States Bank strengthens compliance and risk management with iGrafx Process360 Live

United States Bank achieves zero errors in live sync with iGrafx

United States Bank, a U.S. financial services company, faced a challenge in managing compliance and risk due to its inconsistent use of tools like Visio and Excel for process documentation. This made it difficult to organize artifacts, identify operational issues, and meet strict regulatory requirements. The bank needed a centralized, digital approach to simplify process management and ensure compliance, leading them to select the iGrafx Process360 Live platform.

The solution implemented by iGrafx involved creating a standardized, centralized process repository integrated with a GRC application via partner Krista Software. This provided near real-time visibility into risks and controls, eliminating manual steps and errors. As a result, United States Bank achieved full compliance, improved risk-informed decision-making, and gained the ability to quickly produce essential documentation for audits, making the organization always audit-ready.

United States Bank