Case Study: 4aBetterBusiness achieves 6% productivity gain, 90% reduction in nonconformances and improved throughput with iGrafx

Process Optimization Quickly Yields Increase to Performance and Profit

4aBetterBusiness worked with a multilocation metal processing organization that needed to capture retiring employees' knowledge, get all divisions and departments working together, and achieve rapid improvements without months of training or isolated pilots. To drive fast employee engagement and a common way of working, 4aBetterBusiness turned to iGrafx and its business process management and process-visualization toolset to document and share processes across locations.

Using iGrafx’s visualization and document-linking capabilities alongside 4aBetterBusiness’s process-driven, implementation-focused method, teams quickly mapped processes, created photographic standard-work instructions, and made current guidance available via web browser. iGrafx enabled rapid identification and elimination of non-value activities, producing measurable results: a 6% productivity gain in core manufacturing, a 90% reduction in nonconformances for a key account, reduced scrap, and an 11% increase in warehouse throughput, plus faster adoption of best practices and stronger employee ownership.

4aBetterBusiness

Levi Cottington

Chief Executive Officer – ICM Products