iGrafx
30 Case Studies
A iGrafx Case Study
4aBetterBusiness, a process‑improvement consultancy, was engaged to help a major international Aerospace Company that was struggling with fragmented legacy documentation, growing government and commercial requirements, and the need to improve execution and achieve ISO 9001 certification. To move away from inefficient text‑based procedures, 4aBetterBusiness selected iGrafx’s process mapping tools and iGrafx document repository as the core products to support a process‑centered implementation.
Using iGrafx, 4aBetterBusiness captured more than 250 natural processes within weeks, built an iGrafx repository containing about 35,000 documents, and trained dozens of users to use visual process maps linked to controlled documents. The iGrafx‑based solution reduced time to access current documentation by 90%, cut engineering changes by 50% (saving $2 million), enabled ISO 9001 certification on the first attempt, and helped drive a 75% increase in company valuation ahead of a sale.