Ignyto
48 Case Studies
A Ignyto Case Study
Stellium, a UK-based data centre and connectivity services provider, needed to overhaul its Salesforce instance to better capture customer data and gain insights into its sales pipeline. Their challenges included a lack of relevant reports and dashboards for stakeholders and a need for comprehensive training for its end users and administrators. To address this, they partnered with Ignyto for a Sales Cloud implementation.
Ignyto updated Sales Cloud objects, configured Salesforce Inbox, and created new reports and dashboards to replace manual spreadsheets. They also provided essential admin and end-user training. The results for Stellium included an efficient end-to-end sales process, a complete 360-degree customer view with Outlook integration, and a clear view of business performance. Ignyto successfully enabled the migration of unqualified accounts into leads, streamlining their operations.