Case Study: Skipton International achieves a secure mortgage customer portal with Ignyto and Salesforce

Skipton International launches secure mortgage portal in 77 days with Ignyto

Skipton International, a bank based in Guernsey, required a secure, branded customer portal to allow clients to manage their mortgage accounts and for its internal team to efficiently handle products and applications. Their challenges included integrating mortgage data into their Salesforce system and providing customers with mobile-friendly tools to view transactions, access documents, and submit various requests. To meet these needs, they partnered with Ignyto for a Salesforce solution.

Ignyto implemented a customized Salesforce Sales Cloud and Experience Cloud solution for Skipton International. The results included a fully integrated internal view of customer data and a secure, easy-to-use portal for customers. The portal allows customers to manage accounts and submit requests from any device. Ignyto delivered the complete project in just 77 days, providing Skipton with a robust platform that improved customer interactions and internal workflow.

Skipton International