Case Study: OS Doors achieves a 360-degree customer view with Ignyto’s Salesforce Sales and Service Cloud solution

OS Doors streamlines sales and service in 28 days with Ignyto

OS Doors, a UK-based door manufacturer with 360 employees, needed a CRM solution to grow customer relationships and reduce time spent on manual tasks. They partnered with Ignyto to implement a custom Salesforce solution that would integrate with their existing Sage financial system and provide a complete view of customer data.

Ignyto implemented and integrated Sales Cloud and Service Cloud to manage customer relationships and handle service issues efficiently. The solution included a critical sync with Sage and automated data upserts using DataLoader, providing a 360-degree view of all data. This allowed OS Doors' sales teams to perform at their best and handle customer defects swiftly. The project was successfully delivered by Ignyto in 28 days.

OS Doors