Case Study: Two Sides Accounting achieves 4x faster client onboarding, saves 20 hours/week and eliminates debtors with Ignition App

Two Sides Accounting ditches debtors and saves 20 hours a week

Two Sides Accounting, a 17-employee firm led by founder Natalie Lennon, needed to tighten processes, package and price services clearly, and reduce manual admin and billing friction to improve cash flow and client onboarding. To do this they turned to Ignition App, using Ignition’s service library, automation tools and integrations with Xero and Karbon to standardize offerings and move toward recurring monthly revenue.

Ignition App helped Two Sides define and bundle services with a three-tier packaging approach, automate proposals, engagements and payments, and connect workflows to Xero and Karbon to eliminate PDFs and manual handoffs. The outcome: 4x faster client onboarding, 20 hours a week saved on admin, and zero debtors since switching to automated and upfront payments.

Two Sides Accounting

Natalie Lennon

Founder and Director