Case Study: Officeheads achieves automated onboarding, 100% proposal acceptance and 6–7 hours/month time savings with Ignition App

Transforming numbers into stories

Officeheads, led by Founder & CEO Rebecca Bennett, is a cloud accounting and bookkeeping firm that turns clients’ numbers into understandable stories for creative and service-based businesses. Before adopting Ignition App (including Ignition Payments), their client onboarding and invoicing were highly manual and disconnected—engagement letters, sales tracking, time entry and invoicing were done across Excel, Harvest and Chase—forcing Rebecca to spend 6–8 hours each month just on invoicing.

Ignition App automated Officeheads’ entire onboarding and billing workflow: the team now creates smart, personalized proposals in minutes and achieves a 100% proposal acceptance rate, integrates seamlessly with QuickBooks Online to eliminate manual data entry, and uses Ignition Payments to collect monthly fees automatically. As a result, Officeheads improved cash flow, gained a daily engagement dashboard for better oversight, and Rebecca saves 6–7 hours per month thanks to automatic invoicing.

Officeheads

Rebecca Berneck

Founder & CEO