Case Study: Cloud 9 Strategic boosts conversion rates by 20% with Ignition App

How Ignition helped Cloud 9 Strategic improve conversion rates, boost efficiency, and save thousands of dollars a year in merchant fees

Cloud 9 Strategic, an Australian bookkeeping firm, was still handling too many manual tasks even after investing in technology. The team struggled with multiple versions of service level agreements, filing issues, and making changes when scopes shifted, which created confusion for both the business and its clients.

Ignition helped Cloud 9 Strategic automate proposals, follow-ups, payments, and SLA workflows. With Ignition Payments and features like embedded videos, proposal options, and attachments, the firm eliminated accounts receivable, saved $8-10k a year in merchant fees, and improved sales to conversion rates by 20%.

Cloud 9 Strategic

Jeannie Savage

Founder and CEO