Case Study: Chrichard and Co achieves £200k accounts receivable reduction and 733% revenue growth with Ignition App

Eliminating £200k accounts receivable

Chrichard and Co, a nine-person accounting firm in Darlington, faced costly compliance and serious cash-flow problems: manually drafting engagement letters to meet regulatory standards was draining fee earners’ time, and an invoice-on-completion model left the firm chasing around £200k in accounts receivable. They turned to Ignition App for a solution that could both enforce compliant engagement terms and modernise billing.

Ignition App’s ready-made engagement letter templates (including the ACCA template) and automatic upfront/subscription payments let Chrichard and Co issue compliant terms at client meetings and collect payments automatically. The result, thanks to Ignition App, was a £200k reduction in AR, a shift to cash-flow neutrality, bank balances rising from £30k to £250k, and 733% revenue growth within 12 months—making the firm materially more productive and profitable.

Chrichard and Co

Michael Chrichard

Director