Case Study: The Vault Bookkeeping achieves zero debtors and 70% revenue growth with Ignition App

Building meaningful client relationships

The Vault Bookkeeping, run by owner and BAS Agent Katie Williams in NSW, Australia, needed to eliminate costly, repetitive bookkeeping work and ensure clients paid on time as she scaled a virtual practice. To address cash‑flow risk and inefficient client engagement, Katie implemented Ignition App as her first business app in 2019 to automate proposals, engagements and payments.

Ignition App delivered onboarding, support and integrations plus its New Proposal Editor to present tiered proposals and capture payment details upfront, enabling easier upsells and automated collections. The result: zero debtors, about 85% of clients chose the recommended package, and The Vault Bookkeeping grew revenue by 70% in six months while streamlining engagement and payment workflows.

The Vault Bookkeeping

Katie Williams

Owner