Case Study: Toronto Boutique Apartments scales from 15 to 50+ units and increases units managed per staff by 25% with iGMS Inc.

How iGMS Became a New Staff Member

Toronto Boutique Apartments, which operates a full-service Airbnb management arm, was rapidly scaling its furnished-rental portfolio and ran into operational bottlenecks: manual task assignment to cleaners and repair staff, limited mobile management for on-the-go client managers, and slow guest communications and calendar edits across multiple platform accounts. To address this, they adopted iGMS Inc.'s vacation-rental management software and mobile app.

iGMS Inc. provided automated task assignment, a true API-driven real-time messaging flow, and a full-featured mobile app plus an overview calendar for quick edits, centralizing operations. As a result, Toronto Boutique Apartments increased the number of units each staff member could manage by 25%, grew from about 15 to more than 50 apartments while spending less time per unit, and saw faster guest responses and improved booking efficiency.

Toronto Boutique Apartments