Case Study: B&B Care scales to 120 units with iGMS automation

How B&B Care Tackled Their Biggest Airbnb Challenges

B&B Care, a short-term rental operator, grew from 9 units in 2015 to a large Airbnb management business, but early on they faced heavy manual work handling cleaning assignments, guest communication, and financial calculations. As their portfolio expanded, they needed a more efficient way to manage operations, reduce errors, and support continued growth with iGMS Inc. vacation rental software.

By adopting iGMS Inc., B&B Care centralized its workflow with a dashboard and automated notifications, eliminating the need to log into each client account separately. iGMS helped them save hours each week, improve guest response times, and reduce operational mistakes, supporting their scale to 120 units, 120,000 guests hosted, and a remarkably low 0.03% complaint rate.

B&B Care