Case Study: Air Concierge achieves streamlined multi-account Airbnb management and major time savings with iGMS Inc.

Air Concierge & Vacation Rental Software How iGMS Supports Airbnb Hosts

Air Concierge is a vacation rental management company (founded 2012) that operates across six U.S. cities and offers end-to-end services for homeowners — listings, guest communication, housekeeping and maintenance. As its portfolio grew, many clients wanted to keep their own Airbnb profiles, forcing Air Concierge to log in to dozens of separate accounts daily, creating an unmanageable, time-consuming workflow; they turned to iGMS Inc. for a multi-account property management solution.

iGMS Inc. provided its cloud-based property management software that supports multiple Airbnb profiles in a single dashboard with multichat, a unified inbox, multi-calendar and automation tools plus 24/7 support. The implementation eliminated repeated logins, centralized guest threads and sped responses, which Air Concierge’s CEO says “saves me a lot of time,” freeing staff to scale listings, optimize pricing and improve guest experience across their markets.

Air Concierge

Daniel Delmonte

Chief Executive Officer