Case Study: Continued achieves a thriving virtual culture and streamlined onboarding with Igloo Software

Using Technology to Amplify a Thriving Culture

Continued is a leading provider of online continuing education with a 100% virtual workforce of more than 100 employees. While the company has a strong, collaborative culture and low voluntary turnover, remote work exposed communication gaps: company-wide updates and personal posts flooded inboxes, collaboration was fragmented across email and G Suite, and onboarding was inefficient for a one-person HR team.

Continued implemented the Igloo digital workplace to create a branded central hub with team spaces, a culture-focused microblog, and a dedicated learning section including a New Hire Zone. The platform simplified content management, made communication more social and discoverable, sped up onboarding (fewer questions, faster ramp-up), and helped preserve the company’s small-team feel and employee engagement across a distributed workforce.

continued

Asher Primrose

HR Director