Case Study: Shorelight achieves a connected, engaged global workforce with Igloo Software

Evolving their digital workplace for next level communication

Shorelight, a Boston-based company that partners with U.S. universities to support international students, grew rapidly to ~650 employees across 25 locations and 12 time zones, which created information silos and made company-wide alignment and student-centered storytelling difficult. The challenge was to connect distributed teams, surface consistent knowledge, and foster collaboration and engagement across regions and roles.

Shorelight evolved its existing Igloo knowledge base into a company-wide digital workspace called Spark—built from Igloo’s Leadership Center best practices and supported by leadership, an editorial board, and formal training. Spark delivers a unified calendar, employee blogs, recognition tools, podcasts and curated content; within three weeks 82% of users logged in (up from 62%), yielding stronger communication, collaboration, alignment and a surge of ideas and cross-team engagement.

Shorelight

Forrest Petterson

Business Systems Analyst