Case Study: UNC Health Care achieves simplicity, cost savings and enhanced security with IGEL Universal Desktop Converter and IGEL Universal Management Suite

UNC Health Care - Customer Case Study

UNC Health Care, the Chapel Hill–based not-for-profit integrated health system, needed a thin client solution to support a system-wide Citrix VDI rollout and to enable clinicians to roam between workstations while securely accessing the EPIC EMR and other Citrix Ecosystem applications. After a vendor “bake-off,” UNC Health Care selected IGEL and its Universal Desktop Converter (UDC), Universal Management Suite (UMS) and UD3 thin client to meet these requirements.

IGEL converted existing endpoints to its Linux-based thin clients with UDC and centralized management via UMS, integrating with Citrix XenDesktop and partners like Imprivata to deliver secure Roaming and Kiosk modes. The IGEL deployment cut image-creation time from 25–30 minutes to under 10 minutes, reduced capital expenditures, improved security and user experience, and positions UNC Health Care to scale to more than 15,000 VDI desktops.

UNC Health Care

James Cole

Technical Architect