Case Study: Schnader Harrison Segal & Lewis achieves higher attorney productivity and simplified desktop administration with IGEL Universal Desktop thin clients

Schnader Harrison Segal & Lewis - Customer Case Study

Schnader Harrison Segal & Lewis LLP, a national law firm with more than 150 attorneys across eight offices, struggled after moving to a Citrix VDI environment when its existing thin clients delivered poor performance, choppy rendering and inadequate dual‑monitor support, prompting some users to revert to physical PCs. Seeking a replacement, the firm evaluated and selected IGEL and its IGEL Universal Desktop thin clients alongside the IGEL Universal Management Suite.

IGEL deployed Universal Desktop thin clients and IGEL Universal Management Suite, delivering immediate "out‑of‑the‑box" performance improvements, superior dual‑monitor support and a single console for easier policy and endpoint management. The IGEL solution dramatically improved VDI responsiveness, significantly reduced help‑desk calls and saved the IT team hundreds of hours, enabling the firm to return users to virtual desktops and streamline future desktop refreshes.

Schnader Harrison Segal & Lewis

Brian Clarke

Director of Information Services