Case Study: Salem State University achieves secure, easy-to-manage anytime‑anywhere digital workspaces with IGEL

Salem State University - Customer Case Study

Salem State University, a four‑year public university in Salem, MA, needed to replace an aging Windows 7 PC estate, had no clear path to Windows 10, and relied on a single full‑time IT person to manage desktops, imaging and patching. To deliver secure, anytime/anywhere digital workspaces while cutting power, patch management and special‑build complexity, the university evaluated and selected IGEL (using IGEL OS, IGEL Universal Management Suite and IGEL endpoints) alongside Citrix and Nutanix.

IGEL implemented IGEL OS, IGEL UMS and IGEL Universal Desktop hardware (UD3 and UD6) plus IGEL UD Pocket, integrated with Citrix XenDesktop/XenApp, Nutanix and FSLogix. The IGEL‑centered solution gave a one‑person team centralized management and strong security while enabling 400 IGEL thin clients campuswide (360 UD3, 40 UD6, UD Pocket testing), slashed logon times from ~1:30 to <20 seconds, cut a slow app launch from >10 minutes to <30 seconds, and delivered measurable cost, power and operational efficiencies.

Salem State University

Jake Snyder

Director, Centralized Desktop and BYOD Application Management