Case Study: Municipal Council of Smallingerland achieves 90-second startup and dramatic energy savings with IGEL UD3 thin clients

Municipal Council of Smallingerland - Customer Case Study

The Municipal Council of Smallingerland, a six-location Friesian local authority with about 400 employees, needed to complete its move to workplace-independent Server-Based Computing (SBC) but was held back by slow Windows PCs, long logon times, unstable connections and hard-to-manage clients. They engaged IGEL and evaluated its solution — notably the IGEL UD3 thin client and IGEL’s Universal Management Suite (UMS) — to provide fast, sustainable, and easily managed access across both Linux and Windows environments.

IGEL delivered 377 UD3 thin clients and the UMS, enabling centralized firmware rollout, remote troubleshooting and mixed Linux/Windows support; as a result users now start up in under 90 seconds (down from 4.5 minutes), resume from standby in about 30 seconds, and per-device power consumption fell from ~300 Watts to 6 Watts. The IGEL deployment removed recurring connection problems, substantially lowered administrative burden and produced clear, measurable improvements in performance, manageability and sustainability.