Case Study: Cwm Taf University Health Board achieves major reductions in management time and energy costs with IGEL thin clients

Cwm Taf University Health Board - Customer Case Study

Cwm Taf University Health Board, which serves almost 290,000 people in Wales and employs over 8,000 staff, faced ageing desktop PCs that were bulky, hard to manage and costly to run. To standardise its desktop estate, reduce management time and cut energy costs, the health board evaluated and selected IGEL thin clients—specifically IGEL UD3 and UD5 LX devices—alongside the IGEL Universal Management Suite, including wireless IGEL units for medical carts.

IGEL implemented a wide rollout of thin clients (2,500 deployed so far) and centralised management via the Universal Management Suite, integrated with the board’s Citrix environment. The change delivered measurable benefits: device power dropped from about 300W to 30W per unit, electricity bills and management overhead fell (the infrastructure is supported by just four staff), data security improved because no patient data is stored locally and devices are unusable off-network, and server consolidation reduced roughly 30 physical servers to four while virtualising 63% of a 400‑server estate.

Cwm Taf University Health Board

John Probert

Senior Server Manager