Case Study: Nature's Path Foods achieves reduced IT burden and increased ERP value with IFS Success (IFS)

Nature’s Path Foods selects IFS Success to support company-wide digital transformation

Nature’s Path Foods, a family-run pioneer in organic breakfast and snack foods with 700+ employees and 150+ products sold in 50+ countries, had used IFS software since 2005 but embarked on a company-wide digital transformation to modernize its ERP, move to cloud-based architecture and remove single points of failure. As it upgraded IFS and built a new Business Solutions function, the company identified in-house resourcing gaps and the need for continuous, expert application support to keep operations running smoothly.

Nature’s Path engaged IFS Success for 24x7 operational application management and access to IFS experts, outsourcing ticket handling and day-to-day IFS administration. The result was faster ticket resolution, no single point of failure, reduced IT burden, increased end-user productivity and system uptime, and freed internal teams to focus on innovation, supply-chain visibility and delivering greater business value.

Nature's Path Foods

Joseph Luiz

Business Analyst