Case Study: GED Integrated Solutions boosts efficiency and customer experience with IFS Applications (IFS)

GED Integrated Solutions Delivers excellent customer experiences with IFS Applications™

GED Integrated Solutions is a North American equipment manufacturer and systems provider for the residential window and door industry that must manage extreme product complexity—every window can be effectively unique—requiring precise sequencing of raw materials and operations. The company’s challenge was to simplify and streamline these processes while remaining flexible and responsive to customer changes across its single 125-person operation.

GED adopted IFS Applications as a fully integrated ERP—covering manufacturing, supply chain, CRM, sales/service and finance—plus mobile apps and configurable IFS Lobbies. The solution delivered real-time data and collaboration, cut response times from days to hours, reduced lead times, improved efficiency across the organization, eliminated paper processes, and improved employee work-life balance, enabling GED to scale more quickly and provide better customer experiences.

GED Integrated Solutions

Kevin Felix

Vice President of Operations