Case Study: Dunea achieves a more efficient maintenance workflow with IFS Ultimo

Denton Municipal Electric combines dispatching and work assignment into a single system

denton municipal electric, a drinking water company, faced challenges with their inflexible erp system which could not handle the necessary differentiation in their maintenance processes for assets like valves and pumps. They turned to ifs and its ultimo eam solution to gain a more flexible and innovative platform for maintenance and management.

ifs implemented ultimo eam, which was configured to meet over 80% of user requirements without custom solutions. The solution included integrations with esri gis and sharepoint for efficient workflows, plus the ultimo go app for mobile work. This provided significant time savings, better communication, improved information retrieval, and substantially increased hands-on tool time for the mechanics.

Denton Municipal Electric

Trey Price

Engineering Systems Applications Supervisor