Case Study: Cambridge & Counties Bank achieves stronger financial crime controls with ieDigital

Cambridge & Counties Bank - Customer Case Study

Cambridge & Counties Bank, a specialist lender for savings, property finance, and classic car finance, needed a better way to manage financial crime risk assessments and reduce reliance on a standalone system maintained by one person. The bank wanted a more flexible, future-proof platform that could fit into its customer onboarding journey, and it was already working with ieDigital on a deposits solution using a low-code platform.

ieDigital implemented an OutSystems-based low-code financial crime platform that integrated with the bank’s existing systems and customer journey, while also training the bank’s developer to support future in-house development. The result was a more robust risk monitoring process, smoother onboarding, improved automation, and reduced key-person risk, while also building internal capability for future applications.

Cambridge & Counties Bank

Phil Baker

Director of Information Technology & Business Intelligence