Case Study: Admiral Money achieves fast, fully automated identity verification with IDVerse

Why Admiral Money chose IDVerse to fully automate identity verification without sacrificing excellent user experience

Admiral Money sought an identity verification solution to reduce customer friction and lengthy operational overheads in its onboarding process. Their previous manual system was slow, inconsistent, and prone to error. They chose IDVerse for its automated solution, which promised both speed and high accuracy.

IDVerse implemented its fully automated identity verification, which uses AI to process ID documents and a video selfie for biometric matching. This reduced the verification wait time from up to three days to under a minute, significantly cutting fraud losses and operational costs while providing an inclusive, user-friendly experience for Admiral Money's customers.

Admiral Money

Nick Jones

Head of Customer Fulfilment