Case Study: Synectics Solutions achieves faster, more reliable identity verification with IDVerse

IDVerse and Synectics Solutions unite to deliver a digital ID verification solution for employment and rental use cases

Leanne Scott and her team at Mortgage Choice, a North Sydney brokerage, faced a challenge in verifying client identities remotely while meeting strict Anti-Money Laundering and Know Your Customer requirements. Their previous process required in-person document checks, which became impossible during the COVID-19 lockdown. They needed a secure, automated solution to verify identities online and turned to IDVerse for its identity verification service.

IDVerse implemented its fully automated identity verification solution, which uses AI to process over 16,000 ID document types and perform biometric matching with liveness detection. This allowed Mortgage Choice clients to complete the entire verification process remotely in moments using just their smartphone. As a result, Leanne's team mitigated their risk, met all compliance requirements, and gained operational efficiency by eliminating the need for in-office verifications, freeing them to focus on securing better loan rates for customers.

Synectics Solutions

Chris Lewis

Head of Solutions Consultancy