Case Study: Microsoft Corporation achieves greater global security visibility and lower operations costs with IDV Solutions' Visual Command Center

Breaking Down Information Silos To Improve GSOC Efficiency And Effectiveness

Microsoft Corporation’s Global Security Operations Centers (GSOCs) were struggling to manage safety across more than 700 facilities and thousands of employees using over 60 disconnected systems and data sources. They needed a more efficient way to consolidate internal security information, monitor global news and weather, and respond faster to potential threats.

IDV Solutions implemented Visual Command Center to unify Microsoft’s internal security data, live video feeds, and external risk intelligence into a single interactive map and alerting system. The result was a more cost-effective staffing model, faster reaction times, and improved situational awareness across the GSOCs, with alerts helping Microsoft protect assets and inform traveling employees during major events like the Japan earthquake and Arab Spring.

Microsoft Corporation

Brian Tuskan

Microsoft’s Senior Director of Global Security Technology & Investigations