Case Study: Vibb achieves compliant, streamlined customer registration with BankID from Idura

How Vibb Ensures Compliance and Streamlines Registration with BankID

Vibb, a Norwegian utility provider, faced the challenge of meeting a new regulatory requirement to securely authenticate customers by June 2025. Their priority was to move beyond simple passwords to reliably collect and verify social security numbers and identities. Idura provided the solution by integrating BankID authentication into Vibb's systems.

By implementing Idura's BankID solution, Vibb streamlined its customer registration and login processes. The integration provided verified customer data from the start, which improved data accuracy, reduced manual entry and corrections, and increased operational efficiency. This allowed Vibb to achieve full regulatory compliance while also building greater trust and delivering a more secure, seamless experience for its customers.

Vibb

Julie Rokke Jagland

Marketing Manager