Case Study: Merchants achieves streamlined, real-time, bottom-up budgeting with IDU's idu-Concept

IDU on behalf of Softline Accpac, turns Merchants budgeting process around

Merchants, a Dimension Data company and specialist in customer management and BPO, struggled with a time-consuming, error-prone budgeting process built on isolated spreadsheets. IDU was engaged to address aggregation difficulties, lack of system integration, and the inability of business unit managers to own and manage their budgets using the idu-Concept Financial Budgeting and Reporting solution.

IDU implemented idu-Concept as a single-database, real-time budgeting and reporting platform that enabled bottom-up ownership by cost-centre managers, online aggregation across cost-centre, regional and executive levels, and on-demand financial reporting. The result was a single version of the truth, dramatically reduced budget turn-around times (reducing budgeting cycles from months to weeks), fewer errors, and stronger management control and accountability.

Merchants