Case Study: University of New Orleans achieves user-friendly, seamless CAWI and CATI surveys with IdSurvey

University of New Orleans Department of Political Science IdSurvey's solution user friendly for both researchers and participants

The University of New Orleans’s Department of Political Science needed a survey platform that was user-friendly for both its researchers and participants, and that could seamlessly integrate online (CAWI) and telephone (CATI) survey modes. They struggled to find a solution that met both requirements until they turned to the IdSurvey software.

IdSurvey provided a seamless integration of CAWI and CATI modes with an intuitive interface. This allowed the university to conduct three large-scale surveys over two years, each achieving its objectives with large, representative samples. With the help of IdSurvey’s responsive support and dashboard features, undergraduate researchers were quickly trained and successfully collected data, leading to a very positive experience.

University of New Orleans