Case Study: City of Chattanooga reduces refuse center processing time with IDScan.net VeriScan Online

City of Chattanooga - Customer Case Study

The City of Chattanooga worked with IDScan.net to address multiple dumping at its refuse centers. The city needed a faster way to verify whether a resident’s ID was within city limits and to track how many times each resident visited per year, replacing a slow manual paper-based process.

IDScan.net implemented VeriScan Online with an address exclusion validation component, paired with an Android-based PA720 mobile scanner. This automated approach improved data capture accuracy to 100% and reduced average transaction time from 1 minute to 3 seconds, while also helping lower disposal and transfer costs tied to roll-off containers.

City of Chattanooga