Case Study: AQSur achieves 24/7 quality water service with IDRICA

AQSur boosts water supply coverage to 95% with IDRICA

AQSur, a water utility in Colombia, faced significant challenges including an outdated customer database, estimated billing, low water coverage, and financial losses. To address these issues and achieve financial sustainability, AQSur partnered with the vendor IDRICA.

IDRICA implemented a comprehensive solution involving an updated customer database, new billing procedures, and the installation of micro-metering systems. The results for AQSur were substantial, featuring a 20% increase in billed users, a 30% revenue boost, and water supply coverage reaching 95%, all of which were achieved through IDRICA's expertise.

AQSur