Case Study: Buckinghamshire Fire & Rescue Service achieves faster, more accurate emergency response with Idox

How accurate addressing helps save lives

Buckinghamshire Fire & Rescue Service (Buckinghamshire FRS) needed a reliable way to manage rapidly changing address data, where errors could slow emergency response and create risk. Working with Idox, the service used the Aligned Assets address gazetteer to keep property and street information clean, current, and linked to historical records.

Idox’s Aligned Assets gazetteer gave Buckinghamshire FRS a single, accurate source of address data that integrated with other systems, including premises risk management and the Thames Valley Fire Control Service. This improved consistency, eliminated addressing errors for TVFCS, supported faster mobilization across three fire and rescue services serving over two million people, and helped crews reach incidents more quickly, especially on county borders.

Buckinghamshire Fire & Rescue Service

Matthew Ella

Buckinghamshire Fire & Rescue Service