Case Study: Campus Outreach Lynchburg achieves seamless chapter transition and fundraising growth with iDonate

Campus Outreach Lynchburg - Customer Case Study

Campus Outreach Lynchburg is part of Campus Outreach International, a network of campus ministries that had grown across many chapters using different digital giving platforms. When the national office reorganized to create Campus Outreach Serve and separate operations from individual chapters, Campus Outreach Lynchburg faced the challenge of migrating recurring donations and establishing a parent/child giving structure without disrupting donors. iDonate was engaged to provide a new organization giving instance and handle the transfer of recurring payments seamlessly.

iDonate implemented a parent/child setup, transferred recurring gifts within its system without requiring donor action, and enabled chapters to join iDonate with a reduced fee while keeping full fundraising autonomy and national visibility. As a result, the separation completed smoothly and fundraising continued successfully — the organizations involved saw a combined 8.5% growth in 2019 compared to 2018, demonstrating iDonate’s measurable impact.

Campus Outreach Lynchburg