Case Study: solarisBank achieves 80% online onboarding conversion with IDnow

SolarisBank - Customer Case Study

solarisBank, a Berlin-based banking platform with a full banking licence that enables companies to offer financial products, needed a 100% online onboarding flow for its B2B2X model. The company required secure, anytime/anywhere video ID verification and a legally compliant Qualified Electronic Signature (QES) for paperless contracts, with solutions that were easy to integrate for its partners — requirements met by IDnow's video identification and eSigning services.

IDnow was integrated into solarisBank’s platform via lean APIs, delivering Video‑Ident and IDnow eSign as a single, flexible process embedded in partner apps and products. The solution enabled seamless, minutes‑long account opening and instant credit, improved KYC and fraud protection, and drove measurable impact — about an 80% conversion rate and the ability to fully digitally onboard companies — while allowing rapid implementation and ongoing optimization by IDnow.

solarisBank

Delia König

Managing Director