Case Study: Coinhouse achieves 100% compliant crypto customer onboarding with IDnow's AutoIdent AML

IDnow helps Coinhouse offer 100% compliant customer onboarding for crypto transactions

Coinhouse, a leading French crypto platform with more than 500,000 account holders and over 300,000 transactions to date, faced increasingly strict French and EU KYC/AML requirements (Pacte law, AMF registration and new EU rules) that required a robust, auditable onboarding process including qualified electronic signatures. To meet those regulatory challenges, Coinhouse replaced its previous provider with IDnow’s AutoIdent AML solution and QES capability to ensure fully compliant customer verification.

IDnow implemented dynamic ID video capture, biometric liveness checks and an online Qualified Electronic Signature, with documents validated by IDnow agents and stored by Coinhouse. The IDnow solution enabled Coinhouse to achieve a compliant onboarding workflow (supporting measures 1 & 6 of the French Monetary and Financial Code and AMF/PSAN obligations), strengthen fraud prevention, and deploy a solution with broad European ID coverage, easy integration and ongoing support from IDnow.

Coinhouse

Antoine Collé

Head of Compliance