Case Study: Holvi cuts ID verification time from days to minutes with IDnow

Holvi cuts identity verification time from 1–3 workdays to minutes with IDnow

Holvi, a Finnish digital banking service for self-employed professionals and small businesses, faced a challenge with its slow, manual client identity verification process. This internal KYC check took 1-3 workdays, created operational backlogs, and was only available on weekdays during business hours. To support its rapid growth, Holvi needed a secure, scalable, and faster solution and partnered with IDnow for its identity verification service.

IDnow implemented a guided, agent-supported identity verification process for Holvi that is accessible via both desktop and mobile app. This solution drastically cut verification time from days to just minutes, available 24/7. The measurable impact was a 99.9% decrease in verification time. IDnow's API also allowed Holvi to scale the solution across different countries, facilitating its expansion into new markets like the UK and Germany.

Holvi