Case Study: EWE Go boosts identity verification speed and user experience with IDnow

EWE Go cuts onboarding time to under 5 minutes with IDnow

EWE Go, a leading German electromobility provider and subsidiary of EWE AG, needed a digital, fast, and reliable solution for the legally required step of identity verification for its scooter sharing service. They partnered with IDnow to implement its AI-powered identity verification to enhance their customer onboarding process.

IDnow provided a secure and scalable solution with industry-leading fraud prevention and wide document coverage for international users. The implementation, handled via M-TRIBES' platform, resulted in an onboarding time of under five minutes and a user verification rate of over 90%, significantly improving operational efficiency and the customer experience for EWE Go.

EWE Go