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41 Case Studies
Case Study: Pennsylvania Department of Labor and Industry blocks fraud and verifies thousands of identities with ID.me
A ID.me Case Study
Pennsylvania Department of Labor and Industry verifies thousands of identities in 7 days with ID.me
The Pennsylvania Department of Labor and Industry (DLI) faced a massive wave of fraudulent unemployment claims following the passage of the CARES Act. To address this challenge and verify the identities of applicants for the Pandemic Unemployment Assistance program, the customer contracted with the vendor ID.me for its identity verification solution.
ID.me successfully integrated its solution for Pennsylvania in just seven business days. The vendor was able to block a significant amount of fraud while verifying thousands of applicant identities, maintaining access for legitimate users through its video call backup system. As a result of working with ID.me, the Pennsylvania DLI effectively fought fraud and secured its unemployment insurance program.
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