ID.me
41 Case Studies
A ID.me Case Study
The California Community Colleges faced a significant challenge with a surge in financial aid fraud, including "ghost student" schemes that exploited stolen identities and cost millions. To protect federal funds and comply with new federal identity verification standards, they partnered with ID.me to implement its IAL2-compliant digital identity proofing solution.
ID.me provided a layered verification approach combining self-service digital proofing with live video chat support. This solution prevented an estimated $425,535 in fraud within the first four weeks, significantly reduced administrative burden by cutting verification time to four minutes, and enabled the secure delivery of over $84.9 million in financial aid to legitimate students.