Case Study: The Optical Society improves database performance and reduces resolution time with Idera SQL Diagnostic Manager for SQL Server

The Optical Society - Customer Case Study

The Optical Society, a non-profit organization, sought to improve visibility into their SQL Server database health and performance and accelerate their identification of root-cause issues. To address these challenges, they turned to Idera and implemented SQL Diagnostic Manager for SQL Server.

Using Idera's solution, The Optical Society achieved significant results, including reducing their mean time to resolution and time to find the root cause by more than 80%. This led to improved DBA efficiency, reduced IT costs, and increased confidence in migrating databases to the cloud. The organization also rated key capabilities of Idera's SQL Diagnostic Manager as better to significantly better than the competition.

The Optical Society

Bill White

Senior Director, IT Infrastructure & Security