Case Study: California Department of Health Care Services cuts problem resolution time in half with Idera

The California Department of Health Care Services Cuts Problem Resolution Time in Half with Idera’s SQL diagnostic manager

The California Department of Health Care Services needed an easier, more affordable way to monitor and manage its large Microsoft SQL Server environment, after struggling with hard-to-use and overpriced third-party tools. Using Idera’s SQL Diagnostic Manager, the department wanted to proactively troubleshoot, maintain, and support 175 SQL Servers and 600 databases.

Idera implemented SQL Diagnostic Manager to provide centralized monitoring, real-time alerts, reporting, and historical performance analysis. As a result, the Department of Health Care Services cut problem resolution and SQL Server management time by 50%, reduced false alarms, and enabled DBAs and other teams to diagnose issues faster without checking each server individually.

Department of Health Care Services

Mitch Bottel

Senior Database Administrator