Case Study: Tata Consultancy Services achieves over 75% less database downtime with Idera SQL Diagnostic Manager

Tata Consultancy Services - Customer Case Study

Tata Consultancy Services, a Global 500 computer services company, needed to optimize its extensive SQL Server environment. They faced challenges in improving database performance, gaining visibility into database health, and accelerating the diagnosis of issues like inefficient queries and application conflicts. To address these problems, they turned to Idera's SQL Diagnostic Manager.

By implementing Idera's SQL Diagnostic Manager, the company integrated monitoring across its Windows and VMware systems. The solution from Idera provided critical automation and diagnostics, leading to a dramatic decrease in unplanned database downtime and mean time to resolution by more than 75%. The results also included increased database administrator efficiency, improved collaboration between IT groups, and significant cost reductions on consulting and hardware.

Tata Consultancy Services

Marco Antonio Pacheco

IT Administrator