Case Study: Tamkeen Technologies improves database performance with Idera SQL Diagnostic Manager for MySQL

Tamkeen Technologies - Customer Case Study

Tamkeen Technologies, a medium enterprise in computer services, faced challenges with database performance and a lack of visibility into their MySQL environment's health while under pressure from other IT groups. To address this, they turned to Idera's SQL Diagnostic Manager for MySQL.

By implementing Idera's solution, which included features like proactive alerts and wait state analysis, Tamkeen Technologies improved database administrator efficiency and accelerated issue resolution. The measurable results were significant, including a 60% to 80% reduction in unplanned downtime and similar improvements in the time to find the root cause of problems, ultimately enhancing the end-user experience.

Tamkeen Technologies

Fares Alokeeli

Database department Manager