Case Study: South Wales Police Department achieves better SQL Server monitoring and management with Idera

South Wales Police Department Improves SQL Server Management with Idera

South Wales Police Department needed a better way to manage and monitor more than 30 SQL Server databases after migrating legacy applications to SQL-heavy systems. The IT team struggled with manual, time-consuming maintenance and needed a way to troubleshoot issues, track performance, and generate reports without logging into each server individually. Idera’s SQL Diagnostic Manager and SQL Admin Toolset were evaluated to address these challenges.

Idera implemented centralized monitoring and administration tools that gave South Wales Police Department real-time visibility into server health, CPU usage, running processes, logs, backups, and problematic queries. The solution improved capacity planning by helping the team measure monthly growth and predict database size more accurately, while also speeding problem detection and reducing manual work. Idera’s tools also strengthened reporting, auditing, and patching processes, replacing multiple competitor tools and making DBA operations more efficient.

South Wales Police Department

Justin Hostettler-Davies

Senior Database Administrator