Case Study: South African National Blood Service achieves higher database performance with Idera SQL Diagnostic Manager

South African National Blood Service - Customer Case Study

The South African National Blood Service, a non-profit organization, sought to optimize its extensive SQL Server environment to improve performance, gain visibility into database health, and identify inefficient queries. To address these challenges, the organization selected SQL Diagnostic Manager from vendor Idera, a tool chosen for its ability to automate administration, perform in-depth query analysis, and diagnose complex performance issues.

By implementing Idera’s SQL Diagnostic Manager, the solution provided real-time monitoring and prescriptive analysis. This resulted in a significant measurable impact, including a more than 75% reduction in unplanned downtime, a 50-74% decrease in the time to resolve database issues, and a marked increase in overall database performance and administrator efficiency.

South African National Blood Service

Suresh Mapping

IT Professional